Are you among those people who consider soft skills as just extras? Those “good-to-have” but don’t seem to have any serious effect on the financial decision. Then you are Wrong!
When you refer to the skill sets required for employment, then the special emphasis is given to abilities, training, and knowledge of specific skills. These are called as hard skills. Soft skills are mostly ignored, but they too play a significant role in daily routine. Small businessmen must give importance to hard as well as soft skills for the recruitment process of new employees.
Additionally, the current employees must also encourage developing soft skills your employees are lacking in that area. According to a survey, 72% of responders admitted to providing training only for those skills which are directly related to employees’ roles. Whereas soft skill training does not tend to feature into it. If you think that soft skills aren’t really important enough to be emphasized into training, then you’re in the injudicious majority.
What Are Soft Skills?
Soft skills are personal characteristics, like realizing your own motivation patterns, the capability to work as a team, and confident leadership. Now, if you believe that people can’t be trained to develop these personal characteristics, you’re wrong. Soft skills training for employees can be more effective if you focus on skills which have a long-term impact at the workplace. This includes skills like:
● Confident communication
● Time management
How Training Employees for Soft Skills Help You in Growing Your Business?
Why are soft skills so advisable? each of the skills is directly or indirectly helping you in growing your business as well as boosting your ROI.
Conflicts, misunderstandings, rivalries – all these have serious effects on your employees’ productivity and happiness at the workplace. Hence creating a sense of strength and unity for a purpose is important for high performance and healthy morale of the employees. But this can’t come from management alone. Training employees for soft skills will teach them to deal positively with their teammates, and solve situations in the interests of a common goal. As such a team is bound to be a more involved team.
A self-aware employee can make the most of his strengths and is also aware of how to improve his weaknesses. Such employees usually ask for help when needed, and treat fellow employees with respect and compassion. They are aware that they may not always have all of the information needed, hence they approach the situation with an open mind. Sounds really good, doesn’t it? While a few people are naturally more self-aware, soft skills training for the employees can teach others to get better results? Employees get to know what motivates them, what training and development are required, and how can it be applied to their work.
Irrespective of the line you work in, you will face some challenges from time to time. What you shouldn’t have is a culture of giving up. You might have experienced a situation when everyone just threw their hands up and said: “I’m out!”. However, employees who are ready to face problems head-on are considered are a major asset to your business and ROI. Soft skill training can teach problem-solving skills which can be useful in every role. From C-suite executives to sales staff, everyone should be equipped to deal with not only risks but also unexpected situations.
“The only constant changes.” Cliché, yet true. The way your business operates innovates and meets customer expectations would change many times. Hence, your employees should be flexible when it comes to working in new ways, with new technology and new business goals. Enhance your employees’ capability to adapt to change by providing them with soft skill development. This training would teach them skills for managing change, leading change, and keeping their cool while shifting priorities.
Great leaders usually lead the team in a better and achieve more goals, which directly influences your bottom line. But what does it take to become a great leader? Ideally, various qualities like compassion, foresight, impeccable decision-making skills, and self-motivation. Training an employee to develop leadership skills can be a complex tax, but its definitely the effort. Effective soft skills development can help you improve a person’s leadership quality and motivate his staff toward higher productivity, carry out strategic goals, and stimulate general happiness in their teams.
Decisions that are based on misunderstandings are usually very costly. Research states that 86% of employees and executive’s associate workplace failures to either lack of collaboration or ineffective communication. Preventing misunderstandings, smoothing conflicts, and maintaining a positive attitude at the workplace are some benefits of excellent communication skills. The time saved on miscommunication and put into the improvement of employee morale leads to better productivity, and also ROI. And communications skills can be easily developed by providing soft skills training.
If literally, time is money, then can there be no more direct impact on your ROI than training your employees to use time in an effective manner. Time management skills are usually mentioned in people’s CVs, but few actually possess them. Training employees for time management results in a more effective workforce. However, developing this skill would mean that the employees are likely to work through lunch breaks or do overtime, which provides them more time to live the work-life balance. Which will result in more motivated employees with fewer sick days? Imparting basics of time management into soft skills training for employees will give higher returns.
Its high time organization starts taking soft skill seriously to enhance the productivity of their workspace. So get started by giving your organization the best soft skill training and increase your organizations return on investment towards the employees.